Questions about ordering from Volgz, answered

For followers or subscribers, the profile link or the @username. For likes, views, comments or retweets, the link to that exact post or video. For watch time, a regular YouTube video link, because Shorts don’t qualify. The account must be public, and the link must stay the same until delivery ends.

No, never. We only need the public link to the profile or post, or the username. Nobody at Volgz will ask for a password or a verification code, so don’t hand either one to anyone who claims to be us.

By card, on Stripe’s payment page. You enter the card details at Stripe, which processes them; Volgz doesn’t receive or store them. The order is recorded as soon as Stripe confirms the payment.

No. A card through Stripe is the only way to pay; bank transfers aren’t accepted. The charge runs in US dollars on Stripe’s payment page, whichever country your card comes from.

US dollars. The package price is exactly what gets charged, with no surcharge at checkout. If your card runs in another currency, your bank converts the amount.

Possibly. If your card isn’t billed in dollars, your bank converts at its own exchange rate and may charge a foreign transaction fee under your card agreement. Volgz sets neither, and your statement shows the final amount.

Processing begins after the payment is confirmed and the order has been checked. How long delivery runs depends on the package and the quantity, which is why we don’t quote a fixed time. The order status page always shows the current stage.

Keep the order number shown after payment. On the order status page it shows the stage: Paid, In the queue, Being delivered, and then Done or Partly delivered. With an account, your order history is in your profile as well.

If the count drops after delivery is complete, we top it up free of charge, up to the quantity delivered, for the period shown on the package. Not covered: an account made private or deleted, a removed post, a changed username or a wrong link.

Yes, as long as processing hasn’t started, and you get a full refund. If part of an order can’t be delivered, that part is refunded. Message support with your order number.

If you live in the EU or EEA, yes: a statutory right to withdraw from the contract without giving a reason. It ends once the service has been fully provided, if you asked for an early start and acknowledged that you would lose the right. Use the “Withdraw from contract here” link at the bottom of every page.

No. Each order belongs to one link. For several profiles or posts, place one order per link; each one gets its own number and its own status.

English, Dutch and Turkish, on WhatsApp and by email. Other languages aren’t covered, so please write in one of those three and put the order number and the link in your first message.

Volgz is operated by Social Developer LTD, the company behind the SociShop brand, with an address in New Jersey. The full details are in the operator block on this page. Volgz isn’t affiliated with Instagram, TikTok, YouTube, X or Facebook.

When you are about to change the username, make the account private or delete the post: delivery would stop and the refill period wouldn’t apply. And when what you want is reach or customers, because a higher count won’t bring that, and we don’t promise it.